Register Now to get a FREE Order of Pub Pretzels with Beer Cheese | Earn $5 for Every $100 you spend
Get a FREE Burger on your B-day | $3.99 Flat Delivery Fee through the App
Earn Points & Redeem Rewards for All App Delivery or Pickup Orders | Plus other Exclusive Member-Only Deals
Q: Where in the app can I find my point balance?
A: On the top right corner of the screen is your profile icon. In your profile you will see a card with a dollar balance and a scale of $0-$100 below the card. The scale indicates how many points your account currently has and the $ balance in the card represents any reward cash you have to spend on your next visit.
Q: Where do my birthday and other rewards go on the app?
A: From the home screen if you click on the reward icon, any rewards that you have earned will appear here.
Q: What rewards can I earn in the app?
A: In addition to the $5 cash back for every $100 spent, you will get these rewards:
Q: How do I earn points for my visit?
A: This part is really easy and really cool. From the home screen you will select the Scan icon. Your server will use their handheld terminal to scan your device. From that point forward your app is linked to your check for that visit and you will earn the points.
Q: How do I redeem a reward during my visit?
A: Following the same process described above, once you are connected to your check, your server will see any eligible rewards that you have in your account and will ask you if you would like to redeem one on that visit. The system is setup to allow for one reward redemption per visit.
Q: Can I redeem a reward on an online order through the app?
A: YES! In that case, you would simply go to your rewards on the app, select the one you would like to redeem through an online order and click, “order now.” From there the eligible item you order will be discounted in your cart.
Q: Will I earn points for any online order placed through the app?
A: Yes, you most certainly will!
Q: What if I forget my device, can I still get my points?
A: YES! We have the ability at the store to lookup your account and connect you with your check.
Q: What if I forget to scan my account at the store, can I still get my points after I am gone from the restaurant?
A: Unfortunately no, due to the efforts we have committed to either scan your device or lookup your account should you forget your device in the store. We will make every effort to encourage you to do so for your check during your visit. We would encourage you to remind your server should they forget.
Q: Are there any new features on the horizon for the Pub Club?
A: We’re glad you asked. Within the next couple of months, we will be introducing Tiered rewards to the app, where the higher the tier, the more points you will earn for dollars spent. We are also going to allow you to bank your points and have the ability to choose which rewards you would like to spend them on. So stay tuned!
